As of writing 5/24/20, the Fire Crab is still doing to go orders.
This is a reminder on how powerful social media and marketing is.
We had a strong urge for Cajun style seafood and live in Irvine. Our options were either Kicking Crab at the Diamond Jamboree plaza or Boiling Crab by South Coast Plaza. We read the reviews on both and were shocked by how many one star reviews they had in the last two months. All related to incorrect orders, delays, phone not being answered and general rudeness of the staff.
I remembered Fire Crab's Instagram videos and looked it up on Yelp. Not only were reviews positive but whoever handles their social media was constantly updating information so you knew what was available.
We placed our order by phone half there from our home in Irvine. The person that took our order was cordial and very professional. I wanted to chat with the owner to leave a compliment but it looked like he was getting the restaurant ready to reopen We got our food and brought it back home and dove in.
End story? We will be coming back. Not only does it support small business, but the food quality was amazing. Clams and mussels were absolute monster in size and there were no empty shells.
PS. If you're the owner, I'd be happy to be in your videos LOL